Important:

This firmware is not compatible with the legacy MATE3 system display and controller.

ADDITIONAL HELP:

For additional information on the update process for the MATE3s, view the video below, or click this link

NOTICE

Please ensure that you are downloading the correct version number. Each download contains a ReadMe text file that details the:

• Firmware Version Number
• Contents of the Release
• Release Date
• Additional useful information

Once downloaded, verify that the ReadMe text file contains the proper information regarding your MATE3s.

• Version 001.004.005 
  
  • Contents of the Release: Bug Fixes 
  • Release Date: November 2020
  • Bug Fixes:
    • Fixed an issue that could cause the MATE3s to lock up when installing inverter firmware updates.
    • Fixed an issue that could cause intermittent reporting of battery state of charge (SoC) as 0%.
  • Known Issues:
    • Satellite modems.  Systems using a satellite modem may lose connectivity to OPTICS RE.
    • Connection to OPTICSRE.  If your MATE3s does not connect to OPTICS RE after updating the firmware, and you're sure your network connection is strong and stable, try running the firmware update again.  This will trigger rebuilding certain internal files that may help clear the connectivity problem.
    • Calibration.  When updating from version 001.004.000, please check your calibration settings (particularly for FN-DC) to make sure they have not changed and that they are in range.

Click here to find the release notes for previous MATE3s firmware versions.

For more information regarding the update process for the MATE3s, see the video below: