Outback Frequently Asked Questions

  • Do I need batteries with your inverters or charge controllers?
  • What kind of batteries can I use with OutBack products?
  • How does your battery charging algorithm work?
  • Can your inverter start and stop my generator?
  • My Mate shows a battery SOC (State of Charge) that is too high/low. How do I fix it?
  • I want to go off-grid from the utility. What do I need?
  • Why is my charge controller always sleeping?
  • How do I know if my inverter is working?
  • My generator is running but my batteries are not getting charged, why?
  • How many solar panels can I connect to your charge controller?
  • Why won't my batteries reach the equalize voltage?
  • How do I program the FLEXnet DC?
  • Why does my GFDI breaker keep tripping?
  • Why is my inverter not selling?
  • What is stacking?
  • How should I stack my OutBack system?
  • Do you have certifications for your products?
  • How do I size the breakers and wires within my system?
  • What kind of inverter do I need?
  • How do I size a system?
  • What kind of battery maintenance do I need to do?
  • Why does my breaker keep tripping?
  • How much battery capacity should I have for my grid-interactive inverter system?