No Devices found

Discussion about the OutBack Mate Remote

Moderators: OutBack Moderator Team, OutBack

No Devices found

Postby Beechigby on Mon Jan 01, 2018 5:39 pm

I have a GVFX3648 with hub, mate, 2 charge controls, mate has no readings, neither lite illumated.
PLUS, entire battery mount with bat has fallan off back
put new Mate with new cable, Still reading No Devices found
Forum Whiz
Posts: 31
Joined: Thu May 05, 2011 7:53 pm

Re: No Devices found

Postby klundquist on Tue Jan 02, 2018 8:14 am

Try a different CAT5 cable. Also make sure the Hub port where the Mate connects is clean. If your still having problems try plugging the Mate directly into the Inverter or directly into one of the charge controllers. You could also try just one device (inverter, charge controller etc) in the Hub at a time with the Mate also connected.

Kurt Lundquist
Alpha Energy Systems Engineer
User avatar
Alpha Energy Engineering
Posts: 756
Joined: Tue May 31, 2011 7:23 am
Location: Arlington, WA
My RE system: VFX3524, Mate3, 200Ah 24V AGM Battery Bank

Re: No Devices found

Postby pss on Tue Jan 02, 2018 5:20 pm

Just to be certain, your Mate must be plugged into the first port of the Outback Hub. When you do this, it should cycle and find all other devices connect to the Outback Hub.
In my case, after my mate 3 is plugged into the very first port, my radian inverter is plugged into port 1, Flexmax charge controllers into ports 2,3,4 and my Flexnet into port 5.
Forum Expert
Posts: 61
Joined: Mon Jul 24, 2017 8:40 am
My RE system: 7800 watts in three strings, Flexmax 60 x 3, Radian 8046A, GLSC load center, Mate 3, Hub 10.3 and 900 Amp, 48V Trojan T105-RE battery bank.

Re: No Devices found

Postby Paul Guitar on Sun Feb 04, 2018 9:20 pm

I am also having a problem with the MATE communication.
I have a VFXR3024E (no hub) directly connected, have checked and changed cable.
MATE doesn't even show search result. Just returns to main screen without assigning a port.
Paul Guitar
Forum Junior Member
Posts: 1
Joined: Sun Feb 04, 2018 9:10 pm
My RE system: VFXR3024E Inverter/charger
MATE System Controller and Display
FLEXmax 80 Charge Controller

Return to Mate

Who is online

Users browsing this forum: No registered users and 1 guest