Again, if covered elsewhere apologies, but aim here is to contribute to ongoing improvement for customers...
I have just received a Mate upgrade -(from Rev 3.3 to Rev 4.16- if more info needed tell me...).
First - power summary screen - HURRAY! AT LAST... Great to have kilowatts instead of symbols (the symbols didn't even summarise both inverters, you had to double, knowing what each light bulb stood for - 0.5 kW? )
Second - I falsely expected to have to redo all my settings when I switched Mates, but having checked everything - including all items (I thought) in the AGS settings, I went ahead - generator was already running. All seemed fine...
Time came for generator to stop - IT DIDN'T. Took me some time to figure out why-
A NEW MATE DOES NOT PICK UP THE AGS SETUP settings for AGS control. Consequently it was still set to NO, and was ignoring all the other settings.
CAN I ASK OUTBACK (Customer Feedback again!!) to modify the (new and already improved) Mate Manual in :
1. Clearly state what settings are held in the Mate, what in the inverter. I can't find it.
2. When sending a Mate replacement, HIGHLIGHT this, especially AGS control setup...
Thanks (this is my precious time taken to give this!...)