Hi Tim: Well I have the Mate back and all programmed, working like a champ. I did have a question when it came back because it was sent with an addendum. I called Outback and left a question in the tech support mailbox. After I waited about 20 minutes I decided to leave a message to have them call me back. I left a detailed message and phone numbers. This was last Tuesday. I still have not heard anything from them. Disappointed, you might say that.
I have had a little different time with the generator company. Fianlly I convinced them to come up and take a look for themselves. Right from the first call to them after the third board was installed, I explained to them I was getting 190 plus vac. I emailed the owner and did a copy and paste of all the posts. Needless to say I was not very happy. Yesterday they happen to be at a neighbors house and while they were in the area they came up. Or at least that is my take on it. The tech came into the house, set up his fluke meter on the outlet before it even gets to the invertor. I turned the generator off, his fluke recorded a voltage of 201.2 vac. Needless to say his chin dropped to his knees. Now do you believe me I said. He had me set it up again and the same thing was recorded. To make a long story short, Kohler had been recieving trouble reports of a voltage spike for about the last month. Hmmmm, same time frame of the installation of the third board. It seems that Kohler had another problem with the boards and did a software fix to the boards. In doing so they put a voltage spike into the same board they were attempting to fix. The spike shows up on the auto side of the board. Isn't that special. Here is the fix to it. The generator has a three position switch. The center is "OFF" to the left is "RUN" this is where you would put the switch to start it at the generator itself. To the right is "AUTO" This auto position is where I would start it from the house, or by using the Mate. Instead of the two wire start leads from the relay in the house going to the auto side, the tech moved them to the run side. When the Mate reaches its parameters it will start the generator regardless if it is wired to the auto, where it should be, or to the run side. In essance, the auto side now does not even exist. That is the way Kohler is solving this problem. I can still start the generator from the generator itself because the three position swithch is in the middle position and not in the auto. I have to move the switch to the auto to see the hours on generator. I have to put it back to the middle position so it will work properly now. At this point Kohler might as well build new generators without even considering using the auto portion. All's well that ends well. Tim, as I have said before, I can't thank you enough for all your time and effort, you certainly have made a difference to me, not to even mention how much I have learned from you through these posts. THANK YOU AGAIN!! The folks at outback, thank you too, for assisting me in getting the mate firmware upgraded. Thank you all so much. Vermont off grid, Dave Patterson