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Network Hardware failed to initialize

Posted: Tue Dec 24, 2019 10:47 pm
by LubbersLeap
Installing a Skybox in the Bahamas, so internet is sketchy. Have the skybox connected to simpliphi batteries, but have not connected the solar yet. Battery voltage is 50.1. I went through the setup the first time through and it went fine, but had a Rapid Shutdown error. I tried to change the setting, since I do not have a rapid shutdown device. I then power cycled the inverter, now it just says network hardware failed to initialize rebooting, then reboots and does it again. I am going to call after Christmas, but hoping someone has an idea to try. Thanks!

Re: Network Hardware failed to initialize

Posted: Wed Feb 05, 2020 6:57 pm
by Mike Curran
I can't speak to your network problem but as far as the rapid shutdown error, do you have a jumper installed across the terminals (in the compartment above the BOS) where a rapid shutdown device would normally be connected to? I had that mistake when I commissioned my Skybox... See the red markings in this screenshot:
Screenshot_20200205-215315_Adobe Acrobat.jpg