Planned OPTICS RE Maintenance - Thursday May 18th, 08:00

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Planned OPTICS RE Maintenance - Thursday May 18th, 08:00

Postby Bryce Millet on Wed May 17, 2017 10:40 am

Maintenance Notification

We will be performing updates on our servers this Thursday, 05/18 at 8:00 AM PDT (15:00 UTC). The OPTICS RE service will be upgraded to version 3.5.4.

There will be a brief service outage during the update, but it should not affect device connectivity for more than a few minutes. The website will be unavailable for up to 2 hours. Thank you in advance for your patience while we make improvements to OPTICS RE!

3.5.4 Update List:

Improvements
Downloadable Reports: Efficiency has been improved for large requests.
Downloadable Reports: Requesting a report for multiple systems at the profile or site level now creates a separate file for each system and packages them together in a compressed folder. A program capable of opening zip files will be able to unpack these.

Bug Fixes
Dashboard Graph: An issue was resolved where incorrect values were being displayed for the To Battery and From Battery totals above the graph.
Dashboard Graph: An issue was resolved where incorrect values were being displayed for Shunt A, B, and C values.
Profile Settings: Fixed an issue where it was possible to set Idle Ping Interval to an invalid value.
Device Map: Fixed an issue where Reset to Defaults did not reset the Auto Reboot Interval.
Profile Registration Wizard : Fixed an issue that would prevent navigation to a previous step in the Wizard.
Event History : Fixed an issue where event history items were sorted lexicographically instead of by absolute time.
Last edited by David LeBow on Wed May 17, 2017 10:42 am, edited 1 time in total.
Reason: Made sticky.
Bryce Millet
Software Engineering


Alpha Technologies Inc. | OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com | http://outbackpower.com/
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Bryce Millet
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Posts: 13
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Re: Planned OPTICS RE Maintenance - Thursday May 18th, 08:00

Postby Bryce Millet on Wed May 17, 2017 10:40 am

This update also adds support for an upcoming MATE3 firmware release.

Upcoming Mate 3 Firmware Release 3.15.5: This firmware is expected to be released by the end of the week on the 19th of May.

You can download the latest available firmware from http://outbackpower.com/catalogs-collaterals/category/td-firmware-updates


Code: Select all
This document lists the changes made to the MATE3 firmware from version 003.015.001 to version 003.015.005.
 

Model Number: MATE3

Firmware version: 003.015.005

Includes: Bug fixes

Release date: May 2017

 

Bug Fixes:

- Fixed issue with automatic reboot not functioning.

- Fixed issue with FLEXnet-DC not programmable via OPTICS when installed on HUB port 10.

- Fixed OPTICS partial connectivity issue.

- Fixed issue with 230VAC Radian AC voltages displaying as one half of actual value.
 
- Fixed OPTICS Event "Battery State of Charge (SOC) stop percentage reached, Generator Stopped"
  battery voltage value missing".

- Fixed issue that would sometimes display wrong screen after selecting a menu item.

- Fixed issue MATE3 locking up when configuring for AC Coupling, connected to HUB and programmed for port 0.

- Fixed issue with supporting 'E' model Radian Inverters not displaying kW or kWh values.

- Fixed OPTICS maximum sell current appeared to be changing upon power-up.

- Removed extraneous data from network data stream.

- Fixed firmware update link within MATE3 internal Web page.


Enhancements:

- Modified OPTICS Auto Reboot functionality to always reboot at specified interval unless generator is being automatically operated by MATE3.

- Improved synchronization of kWh accumulators resetting at midnight between MATE3 and OPTICS to prevent erroneous power output spikes being graphed.

- Improved detection of bad SD-Card.
 

Known Issues:

- Unreliable data replay functionality which is responsible backfills data after a disconnect event has occurred.
  If the data fails to backfill, then there will be gaps of data missing in the graphing and event history
  sections of the application.

 

Known Limitations:

- No Updates
Bryce Millet
Software Engineering


Alpha Technologies Inc. | OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com | http://outbackpower.com/
User avatar
Bryce Millet
Software Engineering
 
Posts: 13
Joined: Tue Nov 08, 2016 1:46 pm

Re: Planned OPTICS RE Maintenance - Thursday May 18th, 08:00

Postby Mike Curran on Fri May 19, 2017 4:41 pm

Thanks, Bryce. Data looks a lot more reasonable now.
Mike Curran
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Posts: 117
Joined: Sat Aug 28, 2004 6:28 pm
Location: Chagrin Falls, Ohio
My RE system: Outback: 8 (2x4) Evergreen 180's into one MX60, 6 (2×3) ALEO S79-300's into one FM80, 2 grid-tied GVFX3524's classic stacked for 120/240VAC, 12 Surrette/Rolls 2V x 1766Ah, Hub10.3, Mate3, FNDC, RTS, OpticsRE. Tigo Energy ES maximizers on each PV module.

Westinghouse Solar: 30 (2x15) 235W panels with Enphase M215 microinverters. 6,450 nameplate watts AC, grid-tied.


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