Alerts for grid down, etc.

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Alerts for grid down, etc.

Postby JohnGourlay on Sat Apr 14, 2018 5:54 pm

I'd like to receive notifications from OpticsRE when my grid power goes down and again when the grid power returns. I'd also like to be notified when the FLEXnet DC detects that its charge parameters have been met. Can someone help me understand which of the hundreds of alerts in OpticsRE will do this for me?
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My RE system: SystemEdge SE-420GH grid tied/battery backup system with an additional FM-60 charge controller and a 4.48 kW array.

Re: Alerts for grid down, etc.

Postby Mike Curran on Sun Apr 15, 2018 8:18 am

How about these status notifications for grid?
Screenshot_20180415-111325.jpg

I don't think there is an alert for charge parameters met. - Mike
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Re: Alerts for grid down, etc.

Postby JohnGourlay on Sun Apr 15, 2018 9:09 am

Mike, I tried setting those two alerts for immediate notification and I don't get any notification email messages.
JohnGourlay
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My RE system: SystemEdge SE-420GH grid tied/battery backup system with an additional FM-60 charge controller and a 4.48 kW array.

Re: Alerts for grid down, etc.

Postby Mike Curran on Sun Apr 15, 2018 9:18 am

If your Internet connection goes down when there's an outage then it couldn't send you the alert. I would test by manually dropping the grid. I know at my house when there's an outage I usually lose my cable connection as well, I think there's some sort of cable amplifier box nearby on the same utility feed as my house.
Mike Curran
Forum Czar
 
Posts: 607
Joined: Sat Aug 28, 2004 6:28 pm
Location: Chagrin Falls, Ohio
My RE system: Outback:
- 8 (2x4) Evergreen 180's into one MX60
- 6 (2×3) ALEO S79-300's into one FM80
- 2 grid-tied GVFX3524's classic stacked for 120/240VAC
- 12 Surrette/Rolls 2V x 1766Ah
- Hub10.3, Mate3, FNDC, RTS, OpticsRE. Tigo Energy ES maximizers on each PV module.

Westinghouse Solar:
- 30 (2x15) 235W panels with Enphase M215 microinverters, grid-tied.

Re: Alerts for grid down, etc.

Postby JohnGourlay on Sun Apr 15, 2018 9:54 am

My internet connection isn't the problem. My internet connection hardware is all powered as part of my backed up loads. Also, I did the test you're suggesting, where I shut off the grid connection to the Outback system, and I got no notification.
JohnGourlay
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Posts: 14
Joined: Sun Apr 08, 2018 10:43 am
My RE system: SystemEdge SE-420GH grid tied/battery backup system with an additional FM-60 charge controller and a 4.48 kW array.

Re: Alerts for grid down, etc.

Postby Mike Curran on Sun Apr 15, 2018 10:09 am

JohnGourlay wrote:My internet connection isn't the problem. My internet connection hardware is all powered as part of my backed up loads. Also, I did the test you're suggesting, where I shut off the grid connection to the Outback system, and I got no notification.

My Internet is also backed up, my point was that Internet to my house also goes out during an outage.

Anyway, I tested the "grid dropped - load grid transfer" alert by manually dropping the grid and mine didn't notify me either. :???:
Mike Curran
Forum Czar
 
Posts: 607
Joined: Sat Aug 28, 2004 6:28 pm
Location: Chagrin Falls, Ohio
My RE system: Outback:
- 8 (2x4) Evergreen 180's into one MX60
- 6 (2×3) ALEO S79-300's into one FM80
- 2 grid-tied GVFX3524's classic stacked for 120/240VAC
- 12 Surrette/Rolls 2V x 1766Ah
- Hub10.3, Mate3, FNDC, RTS, OpticsRE. Tigo Energy ES maximizers on each PV module.

Westinghouse Solar:
- 30 (2x15) 235W panels with Enphase M215 microinverters, grid-tied.

Re: Alerts for grid down, etc.

Postby jguzman on Sun Apr 15, 2018 7:01 pm

Mike Curran wrote:grid dropped - load grid transfer

This is a specific MATE3 function to automatically drop and use the grid based on load kW similar to HBX so this will not work.

I don't believe there is such event but I will double check with our software team.
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Re: Alerts for grid down, etc.

Postby David LeBow on Mon Apr 16, 2018 9:15 am

JohnGourlay wrote:Mike, I tried setting those two alerts for immediate notification and I don't get any notification email messages.


Not sure if this is related - the Forum is trying to send you e-mail notifications on this post, but your mail server keeps rejecting them. If you're not getting e-mail notifications from Optics, this might be related.

Error encountered while communicating with primary target IP address: "Failed to connect. Winsock error code: 10060, Win32 error code: 10060." Attempted failover to alternate host, but that did not succeed. Either there are no alternate hosts, or delivery failed to all alternate hosts. The last endpoint attempted was ...'
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Re: Alerts for grid down, etc.

Postby JohnGourlay on Mon Apr 16, 2018 6:26 pm

Hi David,
I've been getting some notifications about forum updates, if not all of them. Also, and maybe more importantly, I can download reports from OpticsRE. The email message notifying me that the report is ready comes to me reliably.
JohnGourlay
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Posts: 14
Joined: Sun Apr 08, 2018 10:43 am
My RE system: SystemEdge SE-420GH grid tied/battery backup system with an additional FM-60 charge controller and a 4.48 kW array.

Re: Alerts for grid down, etc.

Postby Greg T Fordan on Tue Apr 17, 2018 11:54 am

Grid Loss- There is no specific alert that gives a notification of loss of grid power.

Charge Parameters Met- In the upcoming MATE3 FW release, "Charge Parms Met" will be posted in Event History, and can be included in the Alert/Notification Settings.
Greg T Fordan
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Re: Alerts for grid down, etc.

Postby JohnGourlay on Tue Apr 17, 2018 5:44 pm

Disappointing, but thanks for the information, Greg.
JohnGourlay
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Posts: 14
Joined: Sun Apr 08, 2018 10:43 am
My RE system: SystemEdge SE-420GH grid tied/battery backup system with an additional FM-60 charge controller and a 4.48 kW array.

Re: Alerts for grid down, etc.

Postby Kurt Lundquist on Wed Apr 18, 2018 9:04 am

John,

In OPTICSre you can click on the little ? in the lower left-hand corner of the screen to give feedback on how you would like a notice when the Grid connection changes state. This will place your idea into the queue for the OPTICSre team to consider and others can up-vote your idea too.

Thanks,

-Kurt
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Re: Alerts for grid down, etc.

Postby JohnGourlay on Wed Apr 18, 2018 11:48 am

Thanks for the pointer. I've added my support for grid down/up notifications.
JohnGourlay
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Posts: 14
Joined: Sun Apr 08, 2018 10:43 am
My RE system: SystemEdge SE-420GH grid tied/battery backup system with an additional FM-60 charge controller and a 4.48 kW array.


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