AXS port with no MAC address?! OpticsRE

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shelton
Forum Member
Posts: 15
Joined: Mon Apr 10, 2017 2:19 pm
My RE system: Outback Power FX3048T
Midnite Solar Classic 200SL
4 x Topoint 190W 72Cell
SimpliPHI 3.5kWh 48V
Outback Power Mate3
Grid tied using HBX currently
Location: Tola, Rivas
Contact:

AXS port with no MAC address?! OpticsRE

Post by shelton » Tue Aug 15, 2017 1:01 pm

I'm an system designer/installer in Nicaragua and have finally got around to playing with an AXS port on my personal system as I see it as a great cheaper alternative to the MATE3 for clients with internet access(even here everyone has (wireless) broadband internet). Unfortunately my test model shipped without a MAC address sticker on it or on the packaging. I am completely new(ie clueless) to the MODBUS protocol but I understand that if I can only access the device I should be able to get the MAC address(Outback Tech support could not find it with the serial number).
Any good resources out there that anyone can recommend for a MODBUS newbie as well as a basic guide of how to access that info on the AXS port?

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Sandra Herrera
OutBack Management
Posts: 202
Joined: Wed Jul 08, 2015 8:54 am
Location: Arlington, Washington

Re: AXS port with no MAC address?! OpticsRE

Post by Sandra Herrera » Wed Aug 16, 2017 8:24 am

Shelton,
Please contact technical support at support@outbackpower.com this unit will need to be replaced
Sandra Herrera
Applications Engineering


OutBack Power Technologies

shelton
Forum Member
Posts: 15
Joined: Mon Apr 10, 2017 2:19 pm
My RE system: Outback Power FX3048T
Midnite Solar Classic 200SL
4 x Topoint 190W 72Cell
SimpliPHI 3.5kWh 48V
Outback Power Mate3
Grid tied using HBX currently
Location: Tola, Rivas
Contact:

Re: AXS port with no MAC address?! OpticsRE

Post by shelton » Wed Aug 16, 2017 8:29 am

Sandra Herrera wrote:Shelton,
Please contact technical support at support@outbackpower.com this unit will need to be replaced
Oh, drat! Thank you.

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