Flexpower two fxr (VFXR3648a)

A place to post images of your OutBack Power System

Moderators: OutBack, OutBack Moderator Team

Post Reply
Hjcc
Forum Junior Member
Posts: 2
Joined: Tue Feb 18, 2020 8:24 am
My RE system: VFXR-3648a 7.2kw system (pre-wired)

Flexpower two fxr (VFXR3648a)

Post by Hjcc » Tue Mar 24, 2020 4:19 am

Hi, I currently own a FlexPower tow fxr system. Its been working well just up til last night. I noticed the system gave an error and when I verified it it said that the inverters didn’t had the same firmware or something along that line. I went to the outback power web page and downloaded the latest firmware for the mate3s and the inverters. I proceded to update the firmware for the mate3s which was successful, but for the vfxr inverters for some reason it failed. The inverter where already on their latest firmware version at least I think so. I just tried to reinstall the firmware thinking this would update them both and ensure I didn't get the error again.

In short now my mate3s doesn’t show or finds my inverters and doesn't display other information than the one showed in the pictures. In addition my inverters show on the battery status the ok and low lights and show ac input light as well even when connected to dc power only. Let me know if you can help with this don’t know how to solve this one ](*,)
Attachments
27D64BA0-B5B1-43DE-B8DD-2C2175C90344.jpeg
59EBF4E8-CAF7-48B8-93F3-128C3A6C3857.jpeg
EE8C1881-E685-49F3-BB61-100992FD8B16.jpeg

fcwlp
Forum Guru
Posts: 295
Joined: Wed Jan 22, 2020 9:40 am
My RE system: GS8048A, FM80 w/3,600 W PV Fixed, FM80 w/2,700W on Zomeworks tracker, Mate3, 24 Trojan 2V L16 1100AH @ C20, Grid-Tied with Kohler 14RESA LPG Generator and MEP-803 Diesel if needed
I also install and maintain grid-tied and off-grid systems, details will be given for these system if required
Location: 80 miles NE of Phoenix at 5500'

Re: Flexpower two fxr (VFXR3648a)

Post by fcwlp » Sun Mar 29, 2020 10:29 am

Are you back up yet? Take a look at this topic for causes/fixes of firmware mismatch issues. viewtopic.php?f=15&t=14364&hilit=fault

Where are you located and what specific firmware did you download?

Hjcc
Forum Junior Member
Posts: 2
Joined: Tue Feb 18, 2020 8:24 am
My RE system: VFXR-3648a 7.2kw system (pre-wired)

Re: Flexpower two fxr (VFXR3648a)

Post by Hjcc » Sun Mar 29, 2020 1:07 pm

Hi fcwlp,

Yes I did manage to get it running It seems I needed to upload the firmware while having the internet cable unplugged. I am located in Puerto Rico, so I used the latest firmware available for us at the Outback web page.

Thanks for the reference I’ll still take a look at it, it might help if I run into some problems in the future.

fcwlp
Forum Guru
Posts: 295
Joined: Wed Jan 22, 2020 9:40 am
My RE system: GS8048A, FM80 w/3,600 W PV Fixed, FM80 w/2,700W on Zomeworks tracker, Mate3, 24 Trojan 2V L16 1100AH @ C20, Grid-Tied with Kohler 14RESA LPG Generator and MEP-803 Diesel if needed
I also install and maintain grid-tied and off-grid systems, details will be given for these system if required
Location: 80 miles NE of Phoenix at 5500'

Re: Flexpower two fxr (VFXR3648a)

Post by fcwlp » Sun Mar 29, 2020 3:12 pm

Hjcc wrote:
Sun Mar 29, 2020 1:07 pm
It seems I needed to upload the firmware while having the internet cable unplugged.
I will need to keep that in mind if I ever have an issue uploading firmware.

Post Reply