Outback VFX3524 inverter generator problem?

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Outback VFX3524 inverter generator problem?

Postby Solar E on Sat Aug 12, 2017 6:27 pm

Have a client where I recently installed an Outback VFX3524 inverter in June. He’s using a Honda EM5000SX generator and has recently started having issues. He has been complaining that the inverter seems to be running hot but this may be because he doesn’t have good ventilation around it. He is probably also running high on the loads. He doesn’t have a Mate so can’t identify the error. He is in a remote location and I am currently unable to travel due to fire restrictions in my area (major BC wildfires).

Here is his recent email:
-Seems the inverter is recognizing the power in as an issue, and throwing an error.
-My existing 5000 Honda generator has been online with the unit since you installed it.
-The last few days, when there is very little load, or the unit goes to float, the generator goes into a high rpm.
-My existing 5000 Honda crapped out on me this morning, and holds a low rpm, not putting out much power. Will run a tool, but still won’t hold a higher rpm.
-I borrowed an identical 5000 Honda generator, and it seemed to be doing fine for about 1.5 hours.
-Now it’s doing the same thing as the other generator. The inverter system throws an error, the generator is taken offline, and the generator rpm go up.
-If I manually manipulate the throttle not he generator lower, then the inverter re-engages.
What the heck could this be? I don’t want to fry the borrowed generator, but we can’t systematically bypass the inverter, and the house requires the power.
_________________________
Ron
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Re: Outback VFX3524 inverter generator problem?

Postby Sandra Herrera on Sun Aug 13, 2017 8:05 am

Hello,
If you customer is seeing a red blinking LED, that is a warning. A solid red is an error.
If you could locate a MATE, MATE2 or MATE3 it will tell us the error or warning
Sandra Herrera
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Sandra Herrera
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Re: Outback VFX3524 inverter generator problem?

Postby Mike Curran on Sun Aug 13, 2017 8:28 am

I'd hazard a guess that Honda EM5000SX, not being an inverter-generator, isn't compatible with his VFX3524.
Mike Curran
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Posts: 195
Joined: Sat Aug 28, 2004 6:28 pm
Location: Chagrin Falls, Ohio
My RE system: Outback: 8 (2x4) Evergreen 180's into one MX60, 6 (2×3) ALEO S79-300's into one FM80, 2 grid-tied GVFX3524's classic stacked for 120/240VAC, 12 Surrette/Rolls 2V x 1766Ah, Hub10.3, Mate3, FNDC, RTS, OpticsRE. Tigo Energy ES maximizers on each PV module.

Westinghouse Solar: 30 (2x15) 235W panels with Enphase M215 microinverters. 6,450 nameplate watts AC, grid-tied.

Re: Outback VFX3524 inverter generator problem?

Postby blackswan555 on Sun Aug 13, 2017 7:53 pm

It is almost definitely just the gen at fault, Looking at its manual it has an auto power save "switch" it backs of RPM when it senses no load, so has to have some type of solenoid or servo motor on throttle , check around that, It sounds like the generators governor has failed / come loose,

Tim

Mike,
]'d hazard a guess that Honda EM5000SX, not being an inverter-generator, isn't compatible with his VFX3524
It is just the GVFXs that need very stable incoming due to Grid regulations,
My comments are based on my experience and research, They are not endorsed or checked by Outback.I am an independent British electrician living in Spain, So please take this into account when reading /acting on my post`s.
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My RE system: Other peoples, VFX "E" versions, FLA`s, Generators.

Re: Outback VFX3524 inverter generator problem?

Postby Mike Curran on Sun Aug 13, 2017 8:15 pm

Thanks Tim :smile:
Mike Curran
OutBack Guru
 
Posts: 195
Joined: Sat Aug 28, 2004 6:28 pm
Location: Chagrin Falls, Ohio
My RE system: Outback: 8 (2x4) Evergreen 180's into one MX60, 6 (2×3) ALEO S79-300's into one FM80, 2 grid-tied GVFX3524's classic stacked for 120/240VAC, 12 Surrette/Rolls 2V x 1766Ah, Hub10.3, Mate3, FNDC, RTS, OpticsRE. Tigo Energy ES maximizers on each PV module.

Westinghouse Solar: 30 (2x15) 235W panels with Enphase M215 microinverters. 6,450 nameplate watts AC, grid-tied.


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