Error on AC Input GFX1424

[GVI-Jalova]

I need help on this error while a use the generator for load batteries when cloudy days.

When I connect the generator, AC IN and ERROR led blinks. NO Loading.

System is OFF/GRID

Thanks in advance


Gerardo

[jguzman]

Hi Gerardo,

Have you set your AC input type to Generator? If it's left to Grid, the unit will expect a Grid quality source and most cases will not connect/charge from a generator.
You will need a MATE to program this.

Jorge

[GVI-Jalova]

Hello Jorge,

Thank you for your comment. There is no mate installed. But when the installation was made I test the Generator input and it works. Later probably a year wasn't necessary to use generator for load batteries until now. Could the missing of use can affect?

[jguzman]

Without a MATE is becomes difficult to troubleshoot.

The ERROR light is a clue there is something wrong. Things to look for is to make sure the generator is providing the proper Voltage and Frequency with a multi meter also, Look for any loose connections if its rarely used.