Search found 114 matches

by Swampdog
Tue Nov 26, 2019 4:07 pm
Forum: RADIAN Series
Topic: AC coupling Configuration Question
Replies: 20
Views: 9954

Re: AC coupling Configuration Question

Although I see this is an older thread, thought I would try. I am using the Installer password, changed as required, but also see no AC Coupling options. I can see the Grid Protection settings, however, which I believe assures I am in the Installer menus. I changed the installer password and reset t...
by Swampdog
Tue Nov 26, 2019 12:34 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

I am definitely using the Installer password which I successfully changed, and my installer remains unavailable and uncooperative (out of warranty). It is up to me now.

T
by Swampdog
Tue Nov 26, 2019 8:37 am
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Two other "new" queries: 1) "Auto Grid-tie (currently N) seems to fit my preferences, that the batteries should be fully charged before selling. Am I correct? MATE3s Programming Guide M-8. FLEXnet DC Advanced Control "Enable Auto Grid-Tie Control — if grid-interactive inverters are present on the sy...
by Swampdog
Mon Nov 25, 2019 3:07 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Ian, et al; After weeks of layperson diagnosis and research, I have reached a conclusion regarding my issues (mostly). Although remaining solidly anchored in layperson ignorance, I have learned a lot more about how my system works and how to manage. I discovered and had repaired a main water line le...
by Swampdog
Wed Nov 13, 2019 11:16 am
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

New query: As pointed out by Bryce Millet in a Private Message, my FNDC reports "Days Since Parms Met: 19.9 Days", which would be since 10/25. Can you enlighten me as to how that might be related to current issues, if it is of importance, if I need to maks changes to address that status? Also. exact...
by Swampdog
Wed Nov 13, 2019 10:40 am
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Ian, et al; I need a few days to go through the literature you listed and run the test. In response to your comment: "On another note, this part of the timeline seems to indicate the generator was on at the same time as the SolarEdge? " I never ran the generator with the SolarEdge connected, absolut...
by Swampdog
Mon Nov 11, 2019 1:28 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

UPDATE: You said "... it seems like the Radian shifted frequency up to protect the batteries based on the system settings. At some point the Solaredge noticed the frequency was too high, and then disconnect. Then every time it automatically reconnected, the Radian frequency shifted up to protect the...
by Swampdog
Sat Nov 09, 2019 3:38 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

I don't have a 4-digit installer login (I am not an installer, but a mere homeowner, layperson, non-electrician). Where do I get that?

S/D
by Swampdog
Sat Nov 09, 2019 11:54 am
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

1) In the document you referred me to (http://www.outbackpower.com/downloads/d ... p_note.pdf) I could not locate the settings via the MATE3s panel (see attached). I believe I located all via the OpticsRE DEvice Map Radian settings, and all appear correct. Note that the Float and Sell Volatges are b...
by Swampdog
Fri Nov 08, 2019 10:27 am
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Ian; Well it certainly sounds like the problem is narrowing. I read the documents, but a challenge for me to digest. However, the first paragraph says "When safe charging limits are exceeded, the OutBack inverter will shift the frequency upwards from 60 Hz to as much as 64.5 Hz to make the GTI incre...
by Swampdog
Fri Nov 08, 2019 7:35 am
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

OK. I realized I need to test to see if this still happens. From your comments, I am surmising this might be a response to low voltage conditions. We have a well pump issue, partially resolved, that caused frequent cycling, which I believe caused the rapid discharge overnight and ultimately, a low v...
by Swampdog
Thu Nov 07, 2019 2:18 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Ian; No idea... first I have heard of that. I will try to find out. Inverter was installed in 2016. I just updated firmware via SolarEdge to 3.2525. That update did not remedy the fault problem, at least by itself. UPDATE: According to SolarEdge, the model SE6000A-Us is "UL1741 SA certified for CPUC...
by Swampdog
Thu Nov 07, 2019 7:08 am
Forum: OpticsRE
Topic: Outage event not reported in Optics
Replies: 15
Views: 4728

Re: Outage event not reported in Optics

Update: I have had one Event logged since 10/29, which logged the time change from DST.

Please assist.

S/D
by Swampdog
Wed Nov 06, 2019 5:52 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Ian; I see now that faults also occurred when the generator was still in my garage... 10/10/19. Faults first occurred 10/10 @ 13:46, during first outage; no generator operated at all. Experienced a low-voltage shut-down. Faults next occurred 10/27 @ 10:25, during second outage; generator operated be...
by Swampdog
Tue Nov 05, 2019 4:02 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

a) It is a manual-connect generator, connected as per the attached. I first turn-off the SolarEdge safety switch, and after the S/E zeros out (! 5 mins), open the Outback GSLC L1/L2 breakers. Finally, startup the generator. When shutting down, generator off first, S/E switch on, close L1/L2. b) I di...
by Swampdog
Tue Nov 05, 2019 3:35 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Attached is what I can offer on the Solaredge fault (highlighted in support document). It is agreed among sources the fault is not reflecting a SolarEege problem. No idea why a fault about country code would arise, but there it is. ANyweay, AE reviewed all settings and function and all was reported ...
by Swampdog
Tue Nov 05, 2019 3:20 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Expereienced two planned outages. No fault first time. The only difference during the second outage was I ran the generator to charge batteries as they were very low before array started producing in the morning. The SolarEdge was always isolated when the generator was running, as I followed Outback...
by Swampdog
Tue Nov 05, 2019 2:19 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Grateful!!! So I queried SolarEdge support and there is no official report or method for printing the errors. The attached is the best I can do. I reiterate the fault is: "2x22 AC frequency too high". All info I could glean indicates this is a country code or grid quality error, or firmware or conne...
by Swampdog
Mon Nov 04, 2019 3:22 pm
Forum: AC Coupling
Topic: AC coupled - batteries not charging from solar array during outage
Replies: 89
Views: 33059

Re: AC coupled - batteries not charging from solar array during outage

Update: Problem: SolarEdge inverter preventing charging of batteries from array during an outage. Fault: “2x22 AC Frequency too high”. So… below are the most recent comments from the four sources I have pursued attempting to find a solution. Although there is disagreement on some issues and I do not...
by Swampdog
Thu Oct 31, 2019 2:36 pm
Forum: OpticsRE
Topic: Outage event not reported in Optics
Replies: 15
Views: 4728

Re: Outage event not reported in Optics

Of course I wold want email notice of serious events, but really, I look for the events in the OpticsRE Event History. Most but not all Alerts are set for Immediate. I set no specific times, unless that comes from Outback.

As of this moment, 10/29 is the last listed Event.

S/D
by Swampdog
Thu Oct 31, 2019 5:53 am
Forum: OpticsRE
Topic: Outage event not reported in Optics
Replies: 15
Views: 4728

Re: Outage event not reported in Optics

I have been assuming the Events page of OpticRE would report the same events as Alerts. Not correct? At the moment, my last reported Event was 10/29 1:08AM. Last email Alert was 10/28/2019 12:03PM. Different subjects. Internet has been continuous and connection w/MATE3s and OpticRE untroubled. S/D
by Swampdog
Wed Oct 30, 2019 6:43 pm
Forum: OpticsRE
Topic: Outage event not reported in Optics
Replies: 15
Views: 4728

Re: Outage event not reported in Optics

OK. Thx! I found that screen. Although I changed many settings, many were selected for which I have never received notice, like Grid drop.
by Swampdog
Wed Oct 30, 2019 4:12 pm
Forum: OpticsRE
Topic: Outage event not reported in Optics
Replies: 15
Views: 4728

Re: Outage event not reported in Optics

I think there might be a software issue, because I don;t see the page you posted. System tools > Notifications > "Status No status notifications have been chosen." (Page below is blank, i.e., no choices as per your image) System tools > Alerts > (All choices are selected via checkboxes, including th...