Search found 218 matches

by Gwendoly Espe
Fri Feb 01, 2019 3:14 am
Forum: OutBack
Topic: Major issues with my System
Replies: 3
Views: 3084

Re: Major issues with my System

Hello, It sounds like there is a problem with your system. My following 2¢ probably isn't the solution, but it *might* be a factor of the performance issues. It looks like you have a -01 model (Inverter firmware 001.006.063 or higher) and a MATE3. You need to make sure that you have the MATE3 firmw...
by Gwendoly Espe
Thu Jan 31, 2019 6:48 am
Forum: OpticsRE
Topic: Optics "From the battery" is 3 times the " to the load"
Replies: 10
Views: 4459

Re: Optics "From the battery" is 3 times the " to the load

Could you add your OpticRE site name to your profile? This will help us see what might be going on.
by Gwendoly Espe
Mon Jan 28, 2019 5:14 am
Forum: SkyBox Inverter
Topic: SkyBox Functional Q's
Replies: 53
Views: 35351

Re: SkyBox Functional Q's

hello everyone. I have couple of questions regarding the class 2 power supply skybox rsd-1. first, do I locate the power supply converter within the rsi unit itself? if so, do I disassemble the metal back din mount plate of the converter? I say this since the 24v negative conductor is not grounded ...
by Gwendoly Espe
Wed Jan 23, 2019 8:28 am
Forum: Backup Applications
Topic: FM100 Firmware download 1.2.0
Replies: 2
Views: 4774

Re: FM100 Firmware download 1.2.0

That is odd that it isn't working and it sounds like you are short on time. Have you tried to update the FM100 manually dierectly on the FM100? You can try to see if this works. Take a look at page 53 it will direct you on how to update it without a MATE. Without MATE3s To update the firmware revisi...
by Gwendoly Espe
Wed Jan 23, 2019 8:03 am
Forum: FLEXnet DC
Topic: Adding FlexNet with Simpliphi battery system
Replies: 12
Views: 8329

Re: Adding FlexNet with Simpliphi battery system

Hello, From the application note :http://www.outbackpower.com/downloads/documents/appnotes/simpliphi_app_note.pdf it doesn't look like that the note doesn't say that the FNDC isn't 100% necessary. It's highly advised due to the Low Battery Cut-out delay of 5 min from the inverter. With Lithuim Ion b...
by Gwendoly Espe
Fri Jan 18, 2019 11:53 pm
Forum: SkyBox Inverter
Topic: Skybox Display Anomaly
Replies: 2
Views: 4008

Re: Skybox Display Anomaly

The data in the battery tiles shows the lowest SOC (or voltage) for the time period displayed. The home screen shows the current SOC and voltage. By design, there is no intent for the data in these locations to be the same. There is an issue with the current firmware such that lowest SOC and voltage...
by Gwendoly Espe
Fri Jan 18, 2019 5:03 am
Forum: SkyBox Inverter
Topic: SkyBox Functional Q's
Replies: 53
Views: 35351

Re: SkyBox Functional Q's

That is a good question that I have wondered about myself. All the connections are made in the lower BOS section and the actual relays are located on the circuit boards in the upper section. My understanding is there are no user serviceable parts in the upper section so if something goes wrong you ...
by Gwendoly Espe
Tue Jan 15, 2019 1:18 am
Forum: Mate3 / Mate3s
Topic: where do i find headers for SD card from Mate 3 output
Replies: 16
Views: 12492

Re: where do i find headers for SD card from Mate 3 output

I think that Page 11/16 has what you are looking for. It's under the Charge Controller portion Device Type (3). If you still think that it doesn't apply, what specifically do you think doesn't line up?
by Gwendoly Espe
Fri Jan 11, 2019 4:21 am
Forum: Mate3 / Mate3s
Topic: CSV Headers for Mate3
Replies: 6
Views: 6422

Re: CSV Headers for Mate3

by Gwendoly Espe
Thu Jan 10, 2019 4:59 am
Forum: Off Grid Applications
Topic: Dual GS8048a won't charge full power from gen
Replies: 2
Views: 1936

Re: Dual GS8048a won't charge full power from gen

The excerpt Mike shared sounded to me that each inverter would output the programmed current, that is why you are dividing the AC current with the # of chargers. I will confirm this. In the meantime, did you receive these inverters with the 1.6.63 firmware or did you upgrade them to that version? If...
by Gwendoly Espe
Wed Jan 02, 2019 10:21 am
Forum: SkyBox Inverter
Topic: SkyBox Functional Q's
Replies: 53
Views: 35351

Re: SkyBox Functional Q's

I will also await your further input on if we did the backed-up loads panel 1st (before adding batteries) & then just bring the manual Gen inlet directly into the SkyBox.. This setup would not have AGS, but would allow the Owner to manually turn on the Gen & then the SkyBox would recognize it & fee...
by Gwendoly Espe
Mon Dec 31, 2018 12:39 pm
Forum: SkyBox Inverter
Topic: SkyBox Functional Q's
Replies: 53
Views: 35351

Re: SkyBox Functional Q's

1. What is the PV input limit? I understand that the AC is 5KW in any direction/devices, but what about PV... I'm wanting to run (2) strings of (10) 305W STC ea. for a total of 6.1KW.. Some derating present w/ partial shading during Winter Months & a low-slope roof.. The voltage window fits well at...
by Gwendoly Espe
Mon Dec 31, 2018 10:26 am
Forum: FLEXmax Charge Controllers
Topic: stop charging
Replies: 2
Views: 3000

Re: stop charging

Hello, There isn't an ON/OFF button for charge controllers. The two ways I can think of are the following: 1. Change the current limit to 0 when you want charging to stop 2. Connect a relay that can be controlled by the Aux port. When enabled or disabled you can control whether the relay is open or ...
by Gwendoly Espe
Wed Dec 26, 2018 9:54 am
Forum: Mate
Topic: Can't access charge control
Replies: 4
Views: 4193

Re: Can't access charge control

Hello,

I read you lost your documentation. Luckily, OutBack has the documentation online. If you're still having issues here is the instructions.

MATE / MATE2 Documentation
by Gwendoly Espe
Thu Dec 20, 2018 2:11 pm
Forum: RADIAN Series
Topic: Radian charging in Minigrid mode
Replies: 3
Views: 2852

Re: Radian charging in Minigrid mode

Sure, I can help you find the timers are! If you look in the MATE Overview Guide You'll find the Charger Hotkey description. This is where the timers are located ( 00:00 remaining) that the MiniGrid function uses to determine once a final cycle is complete. CHARGER The CHARGER hot key (A) brings up ...
by Gwendoly Espe
Wed Dec 19, 2018 10:08 pm
Forum: RADIAN Series
Topic: Radian charging in Minigrid mode
Replies: 3
Views: 2852

Re: Radian charging in Minigrid mode

Once connected to the grid, the inverter will stay connected until the inverter has seen a full charging cycle. Then once all the inverters timers is zero, then it will disconnect from the grid. The PV should still be able to offset the loads during a harvest, if your settings are allowing it. I sug...
by Gwendoly Espe
Wed Dec 19, 2018 12:08 am
Forum: RADIAN Series
Topic: GS8048A use with Discover LFPs.. shutdown issues!
Replies: 2
Views: 3052

Re: GS8048A use with Discover LFPs.. shutdown issues!

Hello, Im not familiar with Discover batteries with Radian systems, but wonder if the steep battery drop off you see with Lithium might cause you to reach the Low battery Cutout too quickly? ItÔÇÖs written in the SimpliPhi App Note. Perhaps read that part and see if youÔÇÖre seeing something similar...
by Gwendoly Espe
Tue Dec 18, 2018 12:47 pm
Forum: OpticsRE
Topic: OPTICSRE not reporting Skybox event
Replies: 5
Views: 3243

Re: OPTICSRE not reporting Skybox event

We are looking into it I will PM you for more details to help see what's happening.
by Gwendoly Espe
Mon Dec 17, 2018 12:55 am
Forum: OpticsRE
Topic: OPTICSRE not reporting Skybox event
Replies: 5
Views: 3243

Re: OPTICSRE not reporting Skybox event

What's the OpticsRE name for this system ?
by Gwendoly Espe
Thu Dec 06, 2018 7:35 am
Forum: RADIAN Series
Topic: 8048A with GSLC, FLEXnet DVand FM100ÔÇÖs - use battery sense?
Replies: 10
Views: 6078

Re: 8048A with GSLC, FLEXnet DVand FM100ÔÇÖs - use battery sen

* A single set of readings can be used by multiple FLEXmax 100 controllers.
Yes, the system will share the information to the other FM100s through a HUB.
by Gwendoly Espe
Thu Dec 06, 2018 3:21 am
Forum: RADIAN Series
Topic: 8048A with GSLC, FLEXnet DVand FM100ÔÇÖs - use battery sense?
Replies: 10
Views: 6078

Re: 8048A with GSLC, FLEXnet DVand FM100ÔÇÖs - use battery sen

Hello, I didn't quite follow after " (which is identical..." Is the .3V higher that the FM100 is reading identical to the fluke or the FNDC reading is identical to the fluke meter? Either way I hope the following information helps answer your question. In the manual it shows the priority for the sys...
by Gwendoly Espe
Wed Dec 05, 2018 7:14 am
Forum: Webinars
Topic: SkyBox Webinar Series
Replies: 2
Views: 6263

Re: SkyBox Webinar Series

The SkyBox webinars are now available on our YouTube channel!

OutBack Power YouTube Videos
by Gwendoly Espe
Wed Dec 05, 2018 2:21 am
Forum: OpticsRE
Topic: OpticRE load increase at 12am every day
Replies: 1
Views: 2118

Re: OpticRE load increase at 12am every day

MATE3 Manual Enable Auto Grid-Tie Control ÔÇö if grid-interactive inverters are present on the system, this control allows their grid-interactive function to be turned off at midnight each night. This function allows the charge controllers to complete a charge cycle at the beginning of the next day...