Search found 32 matches

by gpearce52
Tue Oct 22, 2019 2:37 pm
Forum: OpticsRE
Topic: Internet connections
Replies: 15
Views: 225

Re: Internet connections

Jurist reloaded the MATE 3s firmware again, Opticsre is still showing OFFLINE eve though MATE 3s shows connected.

I have tried different routers, cables, computers browsers but stll cannot access Opticsre.

Attached is my latest PORT key screen.

Any suggestions?

George
by gpearce52
Sun Oct 20, 2019 3:48 pm
Forum: OpticsRE
Topic: Internet connections
Replies: 15
Views: 225

Re: Internet connections

There were no other devices connected. Disabled DHCP and entered the IP addresses manually and now the PORT key IP match the SETUP tab IP. Still no luck. Nothing has changed in my system since the original MATE was installed expect that MATE was replaced due to an Ethernet port failure and it was wo...
by gpearce52
Sun Oct 20, 2019 2:45 pm
Forum: OpticsRE
Topic: Internet connections
Replies: 15
Views: 225

Re: Internet connections

Installed a new basic router, still unable to access Opticsre but all other equipment attached to router operates normally. The IP addresses from PORT key do not match the address on the SETUP tab and I can't find a way to reset them. Rebooted MATE, router, modem still no luck. Any ideas would be ap...
by gpearce52
Mon Oct 14, 2019 11:34 am
Forum: OpticsRE
Topic: Internet connections
Replies: 15
Views: 225

Re: Internet connections

My Mate is connected to a 4 port Linksys router with a 75' Cat 6 cable that runs thru the attic. Today I tried a 50' Cat 6 cable across the floor to the router and switch with no change. There is a steady orange l.e.d. and a flashing green l.e.d. on the Mates 3s. There is a steady green l.e.d. on th...
by gpearce52
Mon Oct 14, 2019 7:54 am
Forum: OpticsRE
Topic: Internet connections
Replies: 15
Views: 225

Re: Internet connections

Although it was difficult to connect, it did until the Ethernet port on the Mate 3s failed. Nothing else has changed except a replacement Mate 3s with the latest update. Will try a static address for the Mate 3s, but still don't understand why the Mate 3s has problems establishing a connection. George
by gpearce52
Mon Oct 14, 2019 3:34 am
Forum: OpticsRE
Topic: Internet connections
Replies: 15
Views: 225

Re: Internet connections

Results of Nslookip from my router.

Server: 127.0.0.1
Address 1: 127.0.0.1 localhost

Name: opticsre.com
Address 1: 23.99.68.42
by gpearce52
Sun Oct 13, 2019 5:50 pm
Forum: OpticsRE
Topic: Internet connections
Replies: 15
Views: 225

Re: Internet connections

I have the Mate 3s with the latest update (001.004.002) and just spent the day trying to establish connection to Optics RE with numerous reboots and re-updates.

I can connect to Mate 3s direct and see all the port addresses but unable to connect to RE.

Most frustrating.
by gpearce52
Sun Oct 13, 2019 3:07 pm
Forum: OpticsRE
Topic: Internet connections
Replies: 15
Views: 225

Internet connections

As with most modern homes, mine has numerous pieces of electronic equipment that communicates over the internet. 99.9% of the time this equipment operates flawlessly with no interaction on-my behalf. Now we come to the Mate 3s and Optics RE. Anytime there is an internet interruption, reestablishing ...
by gpearce52
Mon Sep 23, 2019 6:06 am
Forum: OutBack
Topic: Web to Case
Replies: 2
Views: 859

Re: Web to Case (repost)

Repost
I have made two submissions, 13th & 17th", using the "webtocase" portal concerning the failure of my Mate3s Ethernet port and have not received an acknowledge of the submission or followup from Outback Power Support.
by gpearce52
Wed Sep 18, 2019 6:21 am
Forum: OutBack
Topic: Web to Case
Replies: 2
Views: 859

Web to Case

I have made two submissions, 13th & 17th", using the "webtocase: portal concerning the failure of my Mate3s Ethernet port and have not received an acknowledge of the submission or followup from Outback Power Support.

Is the "webtocase" portal operational?

Thanks

George
by gpearce52
Fri Sep 13, 2019 1:55 pm
Forum: Mate3 / Mate3s
Topic: Mate 3s Ethernet Port
Replies: 3
Views: 628

Re: Mate 3s Ethernet Port

There are no clear indications of which inverter and charge controller functions will be lost when the Mate 3s is returned for for repair. I see no way to programs any inverter functions except through the Mate.

Is this something I need to be concerned about?

Thanks
George
by gpearce52
Fri Sep 13, 2019 11:59 am
Forum: Mate3 / Mate3s
Topic: Mate 3s Ethernet Port
Replies: 3
Views: 628

Mate 3s Ethernet Port

My Mate 3s Ethernet port has apparently failed, no LED status lights and when the PORT key is pressed the Ethernet address are not displayed. Any ideas as in the middle of hurricane season, Dorian just passed and looks like more on the way. All other functions seem to be working normally. I am off-g...
by gpearce52
Tue Sep 03, 2019 8:24 am
Forum: RADIAN Series
Topic: Unable to charge
Replies: 7
Views: 1166

Re: Unable to charge

Charger mode is set to ON.
by gpearce52
Tue Sep 03, 2019 5:26 am
Forum: RADIAN Series
Topic: Unable to charge
Replies: 7
Views: 1166

Unable to charge

My Radian is qualifying the generator and passing power through to the house circuits but I am unable to engage the charger.
Is the battery charging dependent on a minimum voltage setting?
Any suggestions?

Thanks
by gpearce52
Tue Jul 02, 2019 8:15 am
Forum: RADIAN Series
Topic: Off-Grid Home, need to overcome LRA of 141 on 5 ton Air Cond
Replies: 6
Views: 3544

Re: Off-Grid Home, need to overcome LRA of 141 on 5 ton Air

Try a Hyper Engineering Sure Start. Installed with a 2.5 ton SEER 16 central air conditioner. no start issues with a Radian 8048A
by gpearce52
Thu Jun 27, 2019 11:19 am
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

FYI Installed the Hyper Engineering Sure Start on my AC and its working as expected. Running load is 2.2kw on the 8048A and a 7kw gas generator now has no problem starting the AC. AC is usually off-grid during the day and on-grid at night. Still trying to source an additional 48 Leaf modules locally.
by gpearce52
Tue Jun 04, 2019 5:51 pm
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

Do to the high cost of a transformer, I have decided to operate the system strictly off-grid for now except for the air conditioning system and invest in additional batteries. Currently have 98 Leaf modules and looking for an additional 49 modules which would be about 60 kw and allow operating my ai...
by gpearce52
Thu Apr 18, 2019 11:53 am
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

Yes, air conditioner works fine on 208 or 240 (all appliances etc are US spec in country). Just wish the Mate 3s had shown the correct voltage 208 rather than 240 (sum of L1 & L2), would have saved weeks of frustration and returning parts for evaluation. REAL clarification in the documentation and i...
by gpearce52
Sat Mar 30, 2019 9:55 am
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

The plan was to use GridZero in order to run my 2.5 ton air conditioning system.
by gpearce52
Tue Mar 26, 2019 6:59 pm
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

That high efficiency transformer, 15 KVA, will cost me US$4,000.00 delivered to my residence.
by gpearce52
Wed Mar 13, 2019 9:23 am
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

Thanks Kurt,
I was thinking out loud. Just discovered that the warranty on the Radian is not transferable so selling the system is off the table and therefore purchasing a FLEXpower THREE FXR is not an option. Other options are limited and expensive. I'll keep the forum updated.
by gpearce52
Tue Mar 12, 2019 6:26 pm
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

Can two VFXR3648A be used to replace the Radian 8048A and connected to Phase A & B as in a three phase implementation?
by gpearce52
Tue Mar 05, 2019 7:40 am
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

Kurt

Will your option 2 work if I only have 2 of 3 legs available at my home?

Thanks
by gpearce52
Mon Mar 04, 2019 1:25 pm
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

My home is wired from the utility 120/120/208 and this has created major issues with my Radian install.

Any suggested solutions would be greatly appreciated.

Thanks
by gpearce52
Fri Mar 01, 2019 2:37 pm
Forum: RADIAN Series
Topic: No Grid AC INPUT
Replies: 28
Views: 8818

Re: No Grid AC INPUT

Although the voltage is as stated the Mate3s shows 247v next to the grid symbol.

Does that mean the Mate3s is adding the L1 and L2 leg voltages rather than reading the voltage between L1 and L2?

George